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Keeping tabs on intranet usage helps underpin continuous improvement, and is fundamental to getting value out of your investment. Get deeper insight by combining SharePoint usage reports with Google Analytics.
Why bother with analytics?
Collecting and analysing usage data should be a priority for every organisation with an intranet. It’s a powerful way of increasing the value of your investment and driving continuous improvement.
Monitoring your intranet analytics lets you keep track of things like:
By analysing how people are using your intranet, you can target content more effectively, develop a structure for your site that better reflects user needs, and identify and resolve user challenges before they become problems.
What’s wrong with the built-in usage reports?
SharePoint’s built-in analytics – known as usage reports – capture only a very limited amount of information about what’s going on.
Data is gathered on two aspects: site usage, and search usage. Site usage collects data measuring how many times a page is visited each day, and how many unique users visited that page. It then exports that data to an Excel spreadsheet. From that data, you can see how many individuals used the intranet, and how many times pages were visited, but not much else.
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Learn how Registers of Scotland and the Scottish Housing Regulator delivered digital transformation by empowering their businesses and allowing ingenuity to flourish.
Picking up a theme from an earlier blog article, What is Digital Transformation?, this recent observation from Tom Meade, Digital Director at Registers of Scotland, really resonated with us:
“We don’t look at it as digital transformation; the IT doing something to the business. We view it as business transformation; the business deciding what it wants to do with its IT capability.”
Tom Meade, Digital Director, Registers of Scotland, ‘After 400 years, the sprint’
Almost 3 years ago, Registers of Scotland (RoS) approached CompanyNet with a business problem. A significant legislative change to the Land Registration Act had just been announced. This mandated that Registers of Scotland must allow a defined set of Land Reports to be transacted online with its community of eServices business to business customers, by a fixed statutory deadline in December 2014. The deadline became known within RoS as the “Designated Day.”
This legislative change had forced RoS to seek out a digital solution to deliver this statutory requirement. And so the Reports Portal service was born.
An introduction to the SharePoint Patterns and Practices (PnP) library – discover how how it can be used to power remote site provisioning.
With many organisations now moving, fully or partly, to Office 365, the way solutions are developed is evolving rapidly. In this series of blog posts, I’m going to share some of the more innovative tools available in Office 365, and the support Microsoft offers those who want to work at the cutting edge.
In this post, I’ll look at a very common requirement – SharePoint site provisioning. Site provisioning is the software-assisted creation of SharePoint sites, with certain elements already set based on default values. The business benefits to providing a site provisioning toolset include:
With an on-premise set-up, developers have multiple options available to them for provisioning new sites – site definitions, web templates, features (with feature receivers), web services, and so on.
Here you’ll find insight on CompanyNet’s work, what’s happening in enterprise software, and the future of the workplace. It’s written by a variety of CompanyNet staff. If you’d like to talk to us about anything you see here, just drop us a line.
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