CompanyNet and Phoenix Software are delighted to invite you to a webinar:
Getting more from your Social Housing Management System: Upgrading to best meet the changing legislation and evolution in digital and online
Tuesday 3rd June from 10am to 11:30am • Thursday 12th June from 2pm to 3:30pm
The presenters will discuss and show:
- Letting tenants self-serve
Effectively and efficiently supporting tenants as individuals in the digital inclusion era, with easy input of changes of details, repair requirements & ASB reports, as well as viewing of accurate and up-to-date rent statements; on a fully-customisable and browser-agnostic portal; reducing your support time and costs, and increasing efficiency and accuracy.
- Putting the customer at the centre of your business
How a modern Customer Relationship Management system can offer you a single view of the customer, giving you a complete overview of the tenant’s contact history and providing a modern system for logging, managing, monitoring and tracking issues raised by the customer, integrated with your existing Housing Management System.
- Creating an effective revenue management system
Ensuring tenant information is captured and translated into useful intelligence, supporting monitoring of payment patters and proactively reducing the likelihood of arrears
- Fully-functional mobile and remote working
Easy access to up-to-the-minute critical data for frontline staff, ensuring better safety of your staff on tenant visits; and homeworkers through cloud solutions
For more Information
To see more about CompanyNet’s Social Housing Accelerator click here
Read about one of our projects in the social housing sector.
Please give details of the webinar you are planning to attend. Alternatively you can register your interest by contacting Sheonagh Mackie on:
e: firstname.lastname@example.org t: 0131 559 7500