As Scotland’s first accredited SugarCRM partner, CompanyNet is proud to help deliver this powerful CRM and customer experience (CX) platform to businesses and public sector bodies across the UK.
Why choose SugarCRM?
Your organisation wants to provide consistently excellent experiences to the people it serves – but an outdated customer relationship management platform can make that a challenge. SugarCRM is different.
SugarCRM is incredibly satisfying to use – the last thing you would expect from a CRM platform. Rather than endless data-entry drudgework, SugarCRM aims for a ‘no-touch’ approach, with customer data being collected automatically as a by-product of your day-to-day work. And, going beyond basic customer information, SugarCRM lets you enrich records with data discovered and drawn from more than 70 potential sources.
A sweeter CRM experience
As a Microsoft Gold Partner, CompanyNet’s CRM journey began two decades ago with Microsoft Dynamics CRM. However, the world has moved on – while we feel most CRM systems haven’t. Over the course of several customer engagements, in which our team of techncial experts objectively assessed all the major CRM platforms, we quickly became fans of SugarCRM’s approach.
Our team’s independent deep-dive evaluation into alternative CRMs found that SugarCRM has now replaced Dynamics as the platform of choice. Having ourselves been convinced of the platform’s superiority, and having delivered SugarCRM projects on behalf of customers, we are now thrilled to be named Scotland’s first fully-accredited SugarCRM partner.
We like to think of SugarCRM as CRM reimagined – what it should have been from the start. With SugarCRM, you can anticipate customer needs, and let your sales, marketing and services teams access the right information at the right time, letting you concentrate on the people who matter.
SugarCRM for the Public Sector
Thanks to CompanyNet’s partnership with a major Scottish non-departmental public body (NDPB), we’re pleased to say you can now directly procure and deploy SugarCRM in the Scottish Public Sector.
A full-featured and very user-friendly cloud-based solution, SugarCRM helps keep public sector organisations ahead of technology change, and – following rigorous testing – now has approval for procurement and use by NDPBs.
CRM done right
SugarCRM are known throughout the industry for being transparent and innovative, and for bringing a passion to their platform that you might not expect from a CRM. A platform designed to overcome the challenges we all associate with CRM systems, SugarCRM simply gives you a better view of your customers.
A ‘time-aware’ platform, you can examine relationships not only as a snapshot in time, but over the course of your entire relationship – and even forwards, using predictive AI technology. While other platforms might claim to offer a ‘360-degree’ view of a customer relationship, only SugarCRM can give you a four-dimensional one!
Get in touch now
There has never been a better time to consider switching to SugarCRM. If you are ready to swap yesterday’s CRM solution for a platform that enables brilliant customer experiences, get in touch with the friendly team at CompanyNet.
We are experts in SugarCRM, and will be happy to show how it can meet your immediate requirements and help build better customer experiences going forward. Like us, we think you’ll find SugarCRM a sweeter alternative to your current CRM.
Get in touch with our friendly team now:
The CompanyNet team has more than 20 years’ experience of creating Microsoft digital workplaces that really work.
We’re a tight-knit team that delivers results for customers including Scottish Water, Mencap, the Student Loans Company, Walt Disney, Tesco Bank, the Scottish Housing Regulator and many more.
We’re always keen to discuss whether we can help you get more out of Office 365.